Privacy Policy

Introduction

At JackPot Guru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gaming platform services.

By using JackPot Guru's services, you consent to the data practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, make a transaction, or contact us for support. This information may include:

• Name and contact information (email address, phone number)
• Date of birth and age verification
• Payment information and transaction history
• Identity verification documents
• Communication preferences
• Customer support interactions

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our platform
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our gaming services
• Processing transactions and payments
• Verifying your identity and age
• Communicating with you about your account and services
• Providing customer support and resolving issues
• Improving our platform and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations and regulatory requirements
• Marketing and promotional communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, or conducting business operations. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request. This includes responding to court orders, subpoenas, or other legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Consent

We may share your information with your explicit consent or at your direction.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and assessments
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how visitors use our platform
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

JackPot Guru is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Support: Visit our Support page
• Address: JackPot Guru Privacy Team, India

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have about our privacy practices.