Customer Support

We're here to help! Get 24/7 premium support for all your JackPot Guru entertainment platform needs.

How Can We Help You?

Live chat support

Live Chat

Get instant help from our support team through our 24/7 live chat service. Available around the clock for your convenience.

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Email support

Email Support

Send us a detailed message and we'll respond within 2 hours during business hours. Perfect for complex inquiries.

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Phone support

Phone Support

Speak directly with our support team for urgent matters. Available 24/7 for premium account holders.

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Contact Information

General Support

For general inquiries, account questions, and platform assistance:

Technical Support

For technical issues, login problems, and platform bugs:

Account & Billing

For account verification, payment issues, and billing questions:

VIP Support

Dedicated support for VIP members with priority assistance:

Frequently Asked Questions

You can contact our support team through multiple channels: live chat (24/7), email ([email protected]), or phone (+91-800-123-4567). We respond to emails within 2 hours and provide immediate assistance through live chat.

Our live chat support is available 24/7. Email support responds within 2 hours during business hours. Phone support is available 24/7 for premium and VIP account holders.

You can reset your password by clicking the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you a secure reset link. If you need assistance, contact our support team.

If you're having trouble accessing your account, first try resetting your password. If that doesn't work, contact our technical support team immediately. We'll help you regain access to your account securely.

Account verification is required for security and compliance. You'll need to provide a valid ID document and proof of address. Our support team will guide you through the verification process step by step.

Support Tips

Before Contacting Support

  • Check our FAQ section for quick answers
  • Try refreshing your browser or clearing cache
  • Ensure you're using a supported browser
  • Have your account information ready

When Reporting Issues

  • Describe the problem in detail
  • Include screenshots if possible
  • Mention your browser and device type
  • Provide your account username (not password)

For Faster Resolution

  • Use live chat for immediate assistance
  • Be specific about what you need help with
  • Follow the support team's instructions
  • Keep your contact information updated

Need Immediate Assistance?

Our support team is standing by to help you with any questions or issues. Contact us now for fast, professional assistance.

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